User-friendliness
is not a fad -- its a necessity for any successful technology project. But
easy-to-use, easy-to-learn, useful, and effective technology doesn't happen
by luck or good intentions. Specialized experience and expertise is required
to deliver a user-friendly experience with your Web site or other software
product that will make your customers happy and help you achieve your business
goals.
Dr. Don Hameluck
is a senior usability/User-Centered Design consultant and Ph.D. Human Factors
psychologist. Don has more than 20 years of professional usability experience
at IBM, at an international Internet professional services firm, and now as
principal of his own consulting company. Don's Internet clients include CIBC,
Bank of Montreal, Investor's Group, Deutsche Bank, Bank One, Paine Webber,
T. Rowe Price, Frank Russell, Quick & Reilly, and drugstore.com.
Visit www.dh-usability.com
to see how Don can help make your own technology project (no matter how big
or small) a user-friendly success.